Store Policy

Inches Palace Store Policy

 

Welcome to Inches Palace, where we are dedicated to providing you with premium quality hair care products and an exceptional shopping experience. Please take a moment to review our store policy:

 

  1. Product Information:
  • Product descriptions and images on our website are as accurate as possible. However, slight variations may occur due to photographic lighting or your device’s display settings.
  1. Payment Methods:
  • We accept various payment methods including credit/debit cards, online payment services, and others as listed at checkout.
  1. Order Processing:
  • Orders are processed within 2 business days. You’ll receive a confirmation email once your order is processed.
  1. Shipping Policy:
  • We ship domestically. Shipping costs and delivery times are calculated at checkout.
  • You will receive a tracking number to monitor your order’s delivery status.
  1. Return and Exchange Policy:
  • Returns and exchanges are accepted within 30 days of receipt. Items must be in original, unused condition.
  • Please refer to our detailed Return Policy for instructions and conditions.
  1. Cancellations:
  • Orders can be canceled within 24 hours of placement, provided they have not been shipped. Please send us an email if you wish to cancel your order.
  1. Privacy and Security:
  • Your privacy is paramount. We strictly adhere to data protection regulations and ensure the security of your personal information.
  • Transactions on our website are secure and encrypted.
  1. Customer Support:
  • Our customer service team is available to assist you with any queries or concerns. Contact us at inchespalace@gmail.com or 1-507-276-1530.
  1. Product Use and Disclaimer:
  • Instructions for product use are provided with each purchase. We recommend a patch test before use to check for any allergic reactions.
  • Our products are not intended to diagnose, treat, cure, or prevent any disease.

 

  1. Changes to Store Policy:
  • We reserve the right to modify our store policy at any time. Changes will be effective immediately upon posting on our website. Thank you for choosing Inches Palace for your hair care needs. We are committed to ensuring a satisfying and enjoyable shopping experience for our valued customers.